What do I need before I can rent?

Don’t know what you need?

There’s no substitute for professional advice. Give one of our rental specialists a call, (414) 939-3653.

Already know what you want? 

The easiest way to get your rental started is to email [email protected] with the following information:

  • Your full name
  • Phone number
  • Address
  • Date and time you’d like to start your rental
  • Date and time you’d like to return
  • The equipment you’d like


Insurance and Equipment Deposits

If you’re renting more than $1500 worth of gear, we may ask you to provide proof of insurance or pay a security deposit for the value of the equipment.  If you don’t have insurance and need a one-time policy, we suggest InsureMyEquipment.com. For most of our renters, it makes more sense to buy an annual policy instead of a short-term one.

If you keep a current certificate of insurance (COI) on file with us, you may be eligible for discounts on your rentals. For some rentals under $1500, we may still ask for a deposit or a credit card on file.


We require payment to hold your rental. Most of our customers choose to pay by credit card online or over the phone. We accept cash, credit cards including Master Card, Visa, Discover, and American Express, and business checks from Wisconsin-based companies, churches, and nonprofits.  Sorry, we can’t take a personal check.

Once you have made your payment, there may be fees or other charges if you cancel or miss your appointments. The details are in our rental terms.

We are required to charge sales tax on your rental, unless you complete a valid S-211 form.

Pickup and Return

You can only pick up your rental with a rental appointment.  We need time to prepare your gear and make sure everything is ready to go.  There is no charge to schedule a pickup or return during our regular business hours.  After hours pickup and return is available for an additional charge. Delivery and pickup services are also available.

Before your rental starts, we need the following:

  • payment in full with cash or credit
  • a valid credit card, deposit, or proof of insurance
  • your government-issued photo ID
  • a signed rental contract


You need to return the equipment on time, within 15 minutes of the return time you schedule with us.  Late charges and fees will be detailed in the rental contract.

Have everything you need to get started?  Get in touch to make your rental reservation now!