Updated Cancellation Policies due to Coronavirus/COVID-19
At MKE Production Rental, we take the health of our community and employees seriously. We have implemented our COVID-19 response plan, and it includes some added flexibility for you, our rental customer. These policies are changing as we learn more about the situation, your terms will be specific to when you confirmed your rental.
On rentals of items we have in our regular stock, we will waive cancellation charges if your production or event is forced to cancel or postpone because of a state or federal government health order.
If the above does not apply, your order will be subject to our standard cancellation policies.
This policy is in effect for a limited time, and is likely to change as our industry continues to adapt to COVID-19. For help understanding how this temporary policy applies to your particular order, please ask your rental specialist.
Flexible cancellations are just a small part of our COVID-19 response plan. We’re all in this together, and we’re glad to do our part. Please wash your hands, #StayHome, and stay healthy!